Orderfy & OrderfyPlus - digital ordering and payment solution

1. Title & short summary

Orderfy & OrderfyPlus — digital payment and ordering solution for restaurants
From a smart ordering app to a fully-fledged cash register system — including marketing features

With Orderfy and OrderfyPlus, we have developed an app for restaurants that digitizes orders and payments, speeds up service and at the same time integrates marketing options. From table orders to card reader integration to push campaigns — all in one solution.

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2. About the customer

sector: Catering/Food Tech
companies: Orderfy

Orderfy provides restaurants with digital tools for ordering, payment and customer loyalty. The aim is to simplify service and processes while creating new sales potential through marketing functions.

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3. Challenge/problem statement

Many restaurants are struggling with:

• long waiting times for ordering and payment
• high personnel costs due to analog processes
• lack of direct marketing channels to guests
• complicated integration of modern payment methods

The task: develop an app that combines ordering, payment and marketing in one system — user-friendly for guests, efficient for restaurateurs.

4. Solution approach/ procedure

Orderfy (guest app): Guests can order directly at the table, share invoices and pay using all common payment methods.
OrderfyPlus (business app): Can be used as an ordering terminal for restaurants, including card reader compatibility, TSE integration and use as a cash register system.

Technical features:

• Connection to payment provider & card reader
• Implementation of the TSE for legally compliant collection
• Synchronization between guest and business app

Marketing features:

• Sending personalized email campaigns
  Push notifications to the customer base
  
  

User experience:

• Intuitive operation for guests
• Mobile-first design
• Optimized workflows for service personnel
  
  

5. Results & impact

• Faster service processes, shorter waiting times
• More sales through targeted marketing campaigns
• Less personnel costs, therefore lower costs
• Higher customer satisfaction through modern payment methods
• Legal certainty through TSE
• Flexibility for self-ordering, table service and cash register system

Customer feedback (fictitious):
“With Orderfy, we finally have a system that simplifies orders and payments and at the same time helps us bring guests back to the restaurant in a targeted manner. ”

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6. Conclusion & outlook

Orderfy & OrderfyPlus are setting new standards for digital catering solutions: fast service, flexible payment methods and integrated marketing tools.

Next steps: connection to other cash register systems, introduction of loyalty programs and analytics dashboards.

Would you like to digitize your restaurant?